Resident Manager (f/m/d)
- Stelle
- Festanstellung Vollzeit
- Unternehmen
- MILESTONE Operations
- Ort
- Rotterdam
- Veröffentlichungsdatum
Value One develops and manages real estate projects and city districts that offer more: more visions, more quality of life, more joy. We think outside the box, create new things and invest in sustainability. Our mission is to set new standards and delight our clients with everything we do. That’s why we need a strong team.
For the expansion of our professional team in Rotterdam, our subsidiary MILESTONE Operations GmbH is looking for an unbeatable personality with a flair for empathy and a friendly disposition at the earliest date possible for the following position:
Resident Manager (f/m/d) - (Full-time)
with joy for being a host
Your responsibilities
- Intensive care and servicing of our MILESTONE residents
- Assisting students getting settled in (e.g. assistance with waivers for waste taxes, application for rent benefits etc.)
- Answering inquiries and organizing viewings of apartments
- Professional use of the booking software
- Assisting in implementation of marketing and event activities
- Ensuring the smooth operation of the house
- Office work, including correspondence with the customers, suppliers, partners and institutions
- Active support and supervision of external service providers, such as cleaning and maintenance companies
- Checking apartments, as well as control and notification of defects
- Monitoring of our Quality Management Standards
- Monitoring of technical and infrastructural Facility Management Services (e.g. plumbing, painting works, resp. observing waste disposals green areas etc.)
- Assisting in reporting obligations (e.g. occupancy, technical reporting
Your profile
- High service-focused mentality with a proactive and analytical working style
- Several years of practical experience in the hotel or accommodation sector is an advantage
- Good host, who remains calm even in challenging situations
- Comprehensive business administration knowledge (marketing or hotel school or business administration)
- Distinct technical understanding coupled with handyman skills related to Facility Management and Quality Management is an advantage
- Successfully completed First aid training or willingness to complete it
- Excellent Dutch and English language skills (oral and written)
- Excellent MS Office skills
- Driving license
What to expect from MILESTONE
- Exciting field of duties with the opportunity for creative freedom and development
- Modern and challenging working environment
- The yearly salary for this full-time position is dependent on your individual qualification and professional experience. We are offering a market-conform salary based on your former professional experience.
